How does shipping work? 

We offer four different shipping options currently. During the holidays these shipping options may vary. Please note that we only count business days in the shipping methods. As an example the Express method is 1 - 2 business days.

  • Next Day Delivery: Place an Order on a Business Day Before 2pm EST 
  • Express Gift Delivery: 1 - 2 Business Days
  • Standard Gift Delivery: 3 - 4 Business Days
  • Economy Gift Delivery: 5 - 8 Business Days

How do I order a gift basket to be delivered to a hospital?

When you are placing an order to be delivered to a hospital please include as much information as you know. Include the name of the hospital, the department or floor and even the room number if you are aware of it. 

I received a discount code, where do I enter it?

You will enter the discount code that you have been given on the payment page. When you are asked for your email address and shipping address, there will also be a place on the page for a 'discount code'. Each customer can only use one discount code at a time.

Can I place more than one gift basket order at a time?

Currently you can order multiple gift baskets at one time, but all the gift baskets need to be delivered to the same address. If you are hoping to send multiple gift baskets to different delivery addresses, each address would need a separate order. 

I tried to check-out and the product was no longer available, what happened?

At times inventory for a specific item may no longer be available, even if that item is currently in your cart. This is especially true for gift baskets during the holiday season. We encourage you to purchase gift baskets early, especially for Christmas.